Here I go again... I hate it when people don't know the names of the tools of their job, the correct names. You don't go to a mechanic that calls an air wrench an air hose or you don't take your car in for repairs and say that your car has no gas when you need to get a new battery just because the car doesn't start. It really, really pisses me off when a person that is performing a job they were hired to do and don't know how to use the tools of that job. This is like being hired to be a firefighter and don't know how to fight fires.
Just because a person knows what it is and what it needs to do, that doesn't mean everyone knows what your thinking or thinks like that person. I may be intuitive, but I am not psychic and just because I work for a particular company, supporting equipment, that doesn't mean I know everything about everyones jobs. It's like a cashier working at a automotive repair shop, just because that person can ring up the bill, that doesn't mean that person knows how to fix a vehicle.
Now on to the other part of the title.
Another thing that really pisses me off is when you get a call (another clue to what I do as a job) and after resolving that issue, the person states that they have someone else there that needs to talk to you regarding the same or another issue, eventually you get passed around to just about everyone there. Just because they don't want to go through the phone menu and having to wait for someone to answer. You have a dozen other people waiting for someone to answer the phone and help resolve their issue and you'd rather make everyone else wait just to advance your own agenda. It's like standing in a line, waiting for your turn and someone in front of you lets their friends and family ahead of you to cut in line, that's rude and inconsiderate.
The other thing I really hate is those people that call you while their issue is being resolved, but they called so that they wouldn't have to spend time going through all the menu items and having to wait, so does that mean I'll have to waste my time waiting for the resolution or having to try and resolve the issue myself and maybe not having to deal with anything while I could have been help someone else with more immediate needs? You Selfish Bastard/Bitch!
What it boils down to is learn to use and the names of the tools of your job, don't waste my time, cause unlike you, I have other things that I need to be doing and don't have the time to be just waiting hand and foot on you. Get off your lazy asses and be considerate of other people cause unlike you, they have more pressing issues that need resolution. Also, if need be, take a computer class.
つづく ( To be continued... )
2 comments:
Don't you remember when I used to say that I was going to start administering tests to the employees to determine which of them I deemed acceptable users and which "less than users" weren't allowed to touch a computer EVER??
Yes, but it'll only work if you implement them... I like my idea better, rigg their chairs with C4 with the remote located near me and if they get it wrong, press the button which will also send a message to HR to hire a new person...
Post a Comment